Frequently Asked Questions
Everything you need to know about your BJJ journey and orders.
How do I access my digital instructionals?
Once your purchase is complete, your videos will be immediately available in the 'My Library' section of your account and on our mobile app for offline viewing.
What is your return policy for physical gear?
We offer a 30-day return policy on unused and unwashed gis, rash guards, and apparel. Items must be in their original packaging with tags attached.
Do you ship international orders?
Yes, we ship physical products worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
Can I watch my videos on my TV?
Yes, you can stream our content to your TV using Chromecast, AirPlay, or by using the BJJ Fanatics app available on Roku, Apple TV, and Amazon Firestick.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.
How can I track my physical shipment?
As soon as your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.